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	<title>Lars Schenk &#187; Touchpad</title>
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		<title>Frozen Keyboard and Touchpad on Apple MacBook Pro</title>
		<link>http://lars-schenk.com/frozen-keyboard-and-touchpad-on-apple-macbook-pro/238</link>
		<comments>http://lars-schenk.com/frozen-keyboard-and-touchpad-on-apple-macbook-pro/238#comments</comments>
		<pubDate>Sun, 21 Dec 2008 11:26:33 +0000</pubDate>
		<dc:creator>Lars Schenk</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bug]]></category>
		<category><![CDATA[Frozen]]></category>
		<category><![CDATA[Keyboard]]></category>
		<category><![CDATA[Macbook pro]]></category>
		<category><![CDATA[os x]]></category>
		<category><![CDATA[Touchpad]]></category>

		<guid isPermaLink="false">http://lars-schenk.com/?p=238</guid>
		<description><![CDATA[I`m in a crisis with Apple and OS X: Since some weeks I have to fight the problem that on my early 2008 MacBook Pro (MacBookPro4,1 Penryn 2.5GHz, 4GB, ) my keyboard and touchpad does not work anymore until I reboot. Often there is no indication of a problem in the systemlog. Today I had [...]]]></description>
			<content:encoded><![CDATA[<p><b>I`m in a crisis with Apple and OS X</b>: Since some weeks I have to fight the problem that on my early 2008 MacBook Pro (MacBookPro4,1 Penryn 2.5GHz, 4GB,  ) my keyboard and touchpad does not work anymore until I reboot. Often there is no indication of a problem in the systemlog. Today I had the &#8220;luck&#8221; to get a hint from the /var/log/syslog:</p>
<blockquote><p>Dec 21 11:00:52 macbook-pro kernel[0]: USBF:	104371.780	[0x77e3600] The IOUSBFamily has successfully enumerated the device.<br />
Dec 21 11:00:52 macbook-pro kernel[0]: USBF:	104371.796	USB Device IOUSBDevice is violating Section 9.3.5 of the USB Specification &#8212; Error in GetConfigDescriptor( wLength = 4)<br />
Dec 21 11:00:53 macbook-pro kernel[0]: USBF:	104372.104	IOUSBCompositeDriver[0x106f1e00](IOUSBDevice) GetFullConfigDescriptor(0) returned NULL<br />
Dec 21 11:00:53 macbook-pro kernel[0]: USBF:	104372.109	USB Device IOUSBDevice is violating Section 9.3.5 of the USB Specification &#8212; Error in GetConfigDescriptor( wLength = 4)
</p></blockquote>
<p>I posted this problem to <a href="http://discussions.apple.com/message.jspa?messageID=8567664#856766">Apple support forum</a>. But I wonder about this name because I really never have seen an official apple post there. </p>
<p>There are many other thread for the MacBook, MacBook Pro with the same problem &#8220;Keyboard/Mousepad Freezes&#8221;, &#8220;keyboard does now work&#8221; or &#8220;touchpad dead&#8221;:</p>
<p><a href="http://discussions.apple.com/thread.jspa?threadID=1210109&#038;tstart=45">discussions.apple.com/thread.jspa?threadID=1210109&#038;tstart=45</a><br />
<a href="http://discussions.apple.com/thread.jspa?messageID=8567664#8567664">discussions.apple.com/thread.jspa?messageID=8567664#8567664</a><br />
<a href="http://discussions.apple.com/thread.jspa?threadID=1196400">discussions.apple.com/thread.jspa?threadID=1196400</a><br />
<a href="http://discussions.apple.com/thread.jspa?threadID=1190210&#038;tstart=0">discussions.apple.com/thread.jspa?threadID=1190210&#038;tstart=0</a></p>
<p>And you will find much more if you search for it&#8230;<br />
You can see that some of these threads are very mature. It&#8217;s no new problem. And nothing can fix it. This is a huge problem like so many other probems that you might face when you buy apple hardware &#038; software&#8230; I wonder why Apple is not able to fix this. A keyboard should never ever stop working. It&#8217;s so basic. This is simply not acceptable. </p>
<p>Even with the latest upgrade to OS X 10.5.6 the same problems is annoying me&#8230;   When I switched from Windows to Mac I was so happy to get away from a never ending series of blue screens and frozen OS. I found a much better and stable OS with OS X with a wonderful GUI. But today I feel in the same situation as same years ago&#8230;  while friends sticked to Windows for the mainstream desktop claim to have a rock solid windows now&#8230; Why is it me? Is it because I ran much more exotic software (heavy IDEs, VMware etc.) than the avarage user? That&#8217;s why I`m in a crisis with Apple and OS X now&#8230;  Switch back to Windows? &#8211; never. Maybe a Debian based system for the desktop&#8230;  I see no real options once you have seen the smartness of OS X but with the problems I have these days; it&#8217;s no fun anymore&#8230; </p>
<p>To complete and end my frustrated post, I copy in my unanswered help request from the apple forum here:</p>
<blockquote><p>
Same problem here! When I close the lid and open it up again, the keyboard and touchpad do work again. But only as long as I use them frequently. When I let keyboard and touchpad alone for a while (one minute or so) both are frozen again. </p>
<p>When this bug is there, I can repeat the sleep and awake method with the same result again and again. Nothing in the logs. </p>
<p>When touchpad and keyboard are frozen, I can still use the bluetooth keyboard and mouse.</p>
<p>Only a restart (reboot) will help me out.</p>
<p>I think it was not there before 10.5.5.<br />
I have no idea what causes the problem.<br />
I&#8217;m using VMware Fusion. Perhaps this might be a problem when running it was a WinXP VM. (when running debian in a VM it seems to be stable). </p>
<p>This is AGAIN a big bug from Apple software (this seems to be no hardware bug).<br />
I also suffer LED backlid bug (stripes from time to time).<br />
I also suffer NVidia Softwarebug. (Graphic intense apps lead to crash. Especially when running with extern display on DVI). </p>
<p>Seriously disappointed now! (My old G4 powerbook was more stable).</p>
<p>Apple has tons of dollars at the bank. I suggest to spend some money into keeping quality high! Since the iPhone is out, so many feel it&#8217;s going the wrong way with computers (let alone the missing option for mate displays). </p>
<p>Thanks Apple for listening and fixen these big problems.<br />
(Steve, do a quick research for Apple freezing keyboards and touchpads &#8211; it&#8217;s huge&#8230;)
</p></blockquote>
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